Reference

Find Your Answer Fast on score008

This FAQ page covers the questions we hear most often — account access, wallet deposits via DANA, OVO, and GoPay, withdrawal steps, and how to reach support. If something isn't clear, our support team is one message away.

Account & LoginDANA, OVO, GoPay DepositsWithdrawalsSupport AccessMobile & Browser
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score008 Find Your Answer Fast on score008
WHY ANSWERS HERE HOLD UP

How We Keep This FAQ Accurate and Useful

A FAQ is only useful if the answers are current and written by people who know how the platform actually works. Here's what we do to keep this page reliable for anyone managing their score008 account.

Written by the platform team

Every answer here is written by the people who operate score008 — not sourced from a template. When flows change, we update the FAQ directly.

Tied to real account steps

Each answer points to an actual step inside your account — a settings path, a wallet screen, or a support channel — so nothing here is abstract advice.

Payment answers verified

DANA, OVO, and GoPay deposit and withdrawal answers are checked against how those wallet rails actually process on our platform before publishing.

Updated when flows change

If a payment step, account verification process, or support path changes, we revise the relevant FAQ answer before the change goes live for accounts.

PLATFORM AT A GLANCE

What score008 Supports Right Now

3 Local Wallets
DANA, OVO, GoPay supported for deposits and withdrawals
Mobile + Web
Access from any browser on Android or iOS — no forced app install
4 Game Categories
Slots, live casino, sportsbook, and crash games available in lobby
SSL Secured
Account data and payment requests are encrypted end-to-end
REACH THE TEAM

How to Get Help When the FAQ Isn't Enough

Most account questions are answered in the FAQ below. For anything that needs a human — wallet verification, account access issues, or a pending withdrawal — here are the three ways to reach us. Pick the channel that suits you.

Team online

Live Chat

Open the chat icon inside your account dashboard. This is the quickest path for deposit and withdrawal questions, including DANA and OVO transfer issues.

Email Support

Send a message to our support address for account verification or documentation requests. Include your registered email so we can match your account quickly.

Help Centre

The in-account help section covers step-by-step answers for GoPay payments, login OTP issues, and withdrawal verification without needing to wait for a reply.

score008 What This Page Covers and How to Use It

What This Page Covers and How to Use It

We've organised this FAQ around the real questions that come up when you're managing your account on score008. Each answer is kept short and practical — no filler, no runaround. You'll find steps for completing your first DANA, OVO, or GoPay deposit, how withdrawals are verified before they clear, what to do if your login OTP doesn't arrive, and when to contact

support versus checking your account settings directly. If you're in Jakarta or Surabaya and your wallet transfer is pending, the deposit FAQ section explains exactly what to check. Availability of all features depends on local law and eligible regions. Where an answer points you to a next step, that step is always inside your account — not a vague redirect. We keep

this FAQ updated when account flows or payment steps change, so the answers you're reading reflect how the platform works right now.

  • DANA
  • OVO
  • GoPay

Answers to the Questions We Hear Most

These are the questions that come up most often from accounts in eligible Indonesia regions. Each answer covers the actual step or process — not a generic pointer to 'check your settings'.

Go to the deposit section in your account, select your wallet (DANA, OVO, or GoPay), enter the amount, then confirm the transfer inside your wallet app using your PIN. The balance updates once the wallet confirms the transfer.

A pending status usually means the wallet transfer is still being confirmed on the payment network. Check your DANA, OVO, or GoPay transaction history first. If the wallet shows success but your account hasn't updated, contact live chat with the transaction reference.

Your account wallet must be verified before a withdrawal can be processed. This means the wallet name on your DANA, OVO, or GoPay account must match the name on your score008 account. Mismatched details are the most common reason withdrawals are held.

First check that your registered phone number is correct in your account settings. If the number is right, wait one minute and request a new OTP. If it still doesn't arrive, contact support via live chat with your account email ready.

Yes. Your account works across any browser on Android, iOS, or desktop — there's no separate app required. Your session and wallet balance stay in sync, so switching devices mid-session doesn't affect your account state.

RTP is shown only where the game provider — such as Pragmatic Play or PG Soft — exposes it directly in the game interface. We don't publish RTP figures that providers haven't made available themselves. Check inside the game for any disclosed values.

Football markets are available in the sportsbook section, including Liga 1 and European competitions, where local law and eligible regions permit. Navigate to the sportsbook tab in the lobby to see the markets currently open for your account.
Reference

FAQ

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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