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Understand Your Rights Before You Start

These legal terms set out how score008 operates, what your account rights are, and how we handle your information. Access to our platform depends on local law and is available only where permitted in eligible regions of Indonesia.

Account Terms ApplyIndonesia Eligible RegionsDANA · OVO · GoPay ContextPolicy Contact AvailableLocal Law Dependent

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POLICY CONTACT PATHS

Reach Us About Legal or Account Questions

Have a question about your account rights, data handling, or how our terms apply to a specific transaction? Our support team covers legal and policy queries alongside general account help. Reach out through any of the channels below — responses follow the order they arrive, and policy questions are escalated to the correct team.

Live Chat Access live chat directly from your account page. It handles account-specific legal queries and is the fastest path for policy clarifications in Indonesia.

Email Support Send detailed policy or data-rights requests to our support email, found under Contact in your account settings. We respond in the order received.

In-App Help Open the Help section inside the score008 mobile browser session. It links directly to our terms document and routes account questions to the right support team.

ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Data

Security and data handling are not afterthoughts here. Your account data — including the wallet details you register for DANA, OVO, or GoPay deposits — is stored with encryption and accessed only by staff with a verified operational need. We keep transaction logs for the period required by our platform policy, and you can request a summary of the data we hold by contacting support through your account.

Data Handling

We collect only the data needed to operate your account and process payments. No personal data is sold to third parties. Retention periods follow our policy document.

Cookie Policy

Cookies on score008 track session state and payment flow continuity — not advertising profiles. You can manage cookie preferences from your browser settings at any time.

Account Security

Your account login uses OTP verification to confirm identity on new devices. If you notice unusual access, report it immediately via live chat so we can lock the session.

Request Your Data

To request a copy of your account data or ask us to delete specific records, contact support by email with your registered account details and the nature of your request.

What Our Legal Terms Actually Cover

score008 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Our terms govern every part of your account — from how you register and verify your identity to how deposits and withdrawals are processed. When you link a payment method such as DANA, OVO, or GoPay to your account, those transactions are subject to both our

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platform rules and the terms of the respective wallet provider. We do not override the policies of those payment rails. Eligibility to use score008 depends on your location and whether access is permitted under the laws that apply to you in Indonesia. We do not accept
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accounts from regions where access is restricted by local regulation. Account-level actions — including opening, suspending, or closing an account — follow the procedures set out in our full terms document, which is accessible from your account dashboard. If any section of these terms conflicts with
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local law, the locally applicable rule takes precedence. We update our terms when platform features change or when legal requirements shift, and we notify you through your registered contact details. Reading the full terms before placing any real-money activity on score008 is strongly advised.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Our Legal Terms

These are the questions we get most often about how our terms work, what your rights are, and what to do if something isn't clear. If yours isn't here, reach out via live chat or email from your account page.

These terms apply to anyone who opens and uses a score008 account. Access is subject to local law and is only available in eligible regions of Indonesia where permitted.

Availability depends on your specific location and the local laws that govern online platforms there. We recommend checking whether access is permitted under the rules that apply to you.

Our terms cover how deposits and withdrawals are processed on our side. The wallet provider's own terms — DANA, OVO, GoPay — also apply to each transaction independently.

We store registration details, transaction logs, and session data needed to operate your account. You can request a summary of your stored data by contacting support via email.

Email support with your registered account details and clearly state you want data deletion or account closure. The team will confirm what can be removed and the process involved.

We notify you through your registered contact when terms are updated. Continued use of your account after the update date means you accept the revised terms as they stand.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Understand Your Rights Before You Start

Reach Us About Legal or Account Questions

How We Protect Your Account and Data

Data Handling

Cookie Policy

Account Security

Request Your Data

Common Questions About Our Legal Terms

01 Who do these legal terms apply to?

02 Can I use score008 if I live in Indonesia?

03 How do the terms cover my DANA, OVO, or GoPay payments?

04 What data does score008 store about my account?

05 How do I request that my account or data be deleted?

06 What happens if the terms change after I join?

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